Before things like databases and more sophisticated tools, businesses relied on manual methods and basic tools to manage customer relationships. This often involved handwritten notes, Rolodexes and even spreadsheets. What…

In the dynamic world of business, fostering strong and lasting customer relationships is a cornerstone of success. The ability to understand, engage and meet customers' evolving needs is more important…

In the modern business landscape, a Customer Relationship Management (CRM) system is essential. Having a CRM means you have a central hub for managing customer interactions, streamlining processes and fostering…

What are the greatest assets in your company? Your relationship with your customers. By building and nurturing your relationships, you build a loyal customer base that you can count on.…

Zoho is probably best known as a cloud software vendor providing tools you need to run different aspects of a business or even entirely on it. It's no wonder that…

CRM.io is a contact and relationship management tool that helps you capture, communicate, and cultivate leads. It gives you a 360 view of your contacts including all conversations, and call…

There's a lot to do from generating a lead to closing a deal, even better if you can get the customer to repeatedly buy from you. Just imagine how much…

It's almost like the natural progression of the spreadsheet: Having a database that stores, manages, and tracks everything related to your contacts. No wonder Microsoft is also a player in…

Before Salesforce was a thing, CRM was done on tech like Oracle and SAP. They were clunky, coming with a steep learning curve. Businesses had data centres were on prem.…

If you want to at a glance the status of a customer, Pipedrive literally shows it to you with its sales pipeline visualisation How do you and your sales staff…

Onepage CRM is what you'd expect from a customer relationship management tool. It allows you to manage your contacts and activities related to each of them. But then it makes…

You can get along fine for a very long time with spreadsheets that keep track of the different aspects of your business. They're easy to use and don't need a…

If you're running a small business or if your company consists just of you, you may get away with tracking sales calls and managing customer relationships by just using a…

The full customer cycle starts with developing demand generation and should end with onboarding and help desk. For all activities and interactions that you'll have with a contact, you'll want…

Apptivo is a cloud-based customer relationship management (CRM) tool. But it's so much more. In fact, it offers a suite of tools that make it quite indispensable to running a…

If you want to build a stable and profitable business, it's important to have solid relationships with your customers. Establishing and nurturing these relationships can be bumpy. To create a…